Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here, we’ve compiled answers to some of the most common questions to make your shopping experience with Mayfair-Fashion as smooth as possible. If you don’t find the information you’re looking for, feel free to reach out to us at info@mayfair-fashion.uk or +44 7451267522.

Payment Methods Accepted

What payment methods do you accept?

We accept a variety of secure and convenient payment methods, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover

  • PayPal: A trusted and easy way to pay online

  • Apple Pay and Google Pay: Quick and secure mobile payment options

  • Shop Pay: Seamless checkout for Shopify users

  • Klarna and Afterpay: Buy now, pay later options for flexible payment plans (where supported)

Your payment security is our priority. All transactions are processed using industry-standard encryption to ensure your personal and financial information is safe.

Order Modifications

Can I modify my order after placing it?

We understand that mistakes happen, and we’ll do our best to accommodate changes. If you need to modify your order, please contact us immediately at info@mayfair-fashion.uk or +44 7451267522. Order modifications can only be made if your order has not yet been processed or shipped.

Here are some common requests we can assist with:

  • Updating your shipping address

  • Changing the size or color of an item

  • Adding or removing items from your order

Please note that once your order status changes to "Shipped," modifications are no longer possible. In such cases, you may refer to our Return and Refund Policy for further assistance.

Out-of-Stock Products

What happens if a product I want is out of stock?

If an item you’re looking for is out of stock, don’t worry—we’re here to help:

  • Restock Notifications: Sign up for restock alerts on the product page, and we’ll notify you as soon as the item becomes available.

  • Alternative Recommendations: Contact us at info@mayfair-fashion.uk, and our team will be happy to suggest similar products that match your preferences.

  • Stay Updated: Follow us on Instagram (@mayfairfashion_london) for announcements about restocks and new arrivals.

Shipping Policies

What are your shipping options and delivery times?

We offer reliable shipping services to ensure your orders arrive on time:

  • Domestic Shipping (UK): Enjoy free standard shipping on all orders. Delivery typically takes 4-6 business days.

  • International Shipping: Available to select countries. Shipping costs and delivery times vary based on your location and will be calculated at checkout.

  • Order Processing: Orders are processed within 1-2 business days. Please note that processing times may be longer during holidays or sales events.

Do you offer tracking?

Yes! Once your order has been shipped, you will receive a confirmation email with a tracking link to monitor your package’s journey.

Can I expedite my shipping?

For expedited shipping options, please contact us directly at info@mayfair-fashion.uk. Additional fees may apply.

Still have questions? Our friendly customer service team is here to help. Contact us at info@mayfair-fashion.uk or call +44 7451267522.